Support

Help & support

Everything you need to get set up and keep the room running. Can't find an answer? The team is happy to help.

Getting started

Install VibeDeck, import your music, build a few atmosphere modes and set up your zones. Your first scene can be running in minutes.

Licensing & activation

Licences are per machine, as a perpetual or subscription licence, with a free 14-day trial. Activation needs a one-time internet connection; playback then works fully offline.

Zones & audio outputs

Assign each zone to its own output device for multi-zone playback. Check your Windows sound settings if a zone isn't reaching the right speakers.

Importing & formats

VibeDeck plays your own files: MP3, AAC, M4A, WAV, FLAC, AIFF and OGG. Tracks are analysed on import for loudness levelling and can be trimmed in the waveform editor.